At Nutricore Supplements, customer satisfaction is our priority. We want you to be fully confident when shopping with us. This Refund & Returns Policy outlines how we handle returns, exchanges, and refunds.
Eligibility for Returns
We accept returns only under the following conditions:
- You received a damaged or defective product.
- You received the wrong product compared to your order.
Due to hygiene and safety standards, we cannot accept returns for opened or partially used supplements, vitamins, or healthcare products.
Time Frame
You must request a return within 3 days of receiving your order. Requests made after this period may not be eligible for a refund or replacement.
Process for Returns
- Contact us at info@nutricoresupplements.store with your order number, product details, and a photo of the issue.
- Our support team will review your request and confirm if the product qualifies for a return or replacement.
- If approved, you will receive instructions on how to send the item back to us.
Refunds
Refunds are processed once we receive and inspect the returned product. If approved, the refund will be issued through your original payment method. Please allow 7–10 business days for the refund to reflect in your account.
Replacements
If you prefer a replacement instead of a refund (for defective or incorrect products), we will arrange to send you a replacement item at no extra cost.
Non-Refundable Items
- Opened or used products
- Products returned without prior approval
- Orders that exceed the return request window (3 days after delivery)
Contact Us
For questions about our Refund & Returns Policy, please contact us:
Nutricore Supplements
6th Floor, ISE Tower, Jinnah Avenue, Blue Area, F-7/1, Islamabad, Pakistan
📧 info@nutricoresupplements.store